24 X 7 END USER CLIENT SUPPORT
(3 Different solutions that can be tailored to your needs)
Basic Program as low as $1.00/room/month
- 24x7 live support
- Hold times limited to 3 minutes or less
- Tier 1 engineers
- 25 point diagnostic inspection
- Support for all Operating Systems
- Support for Games (i.e. X-Box etc.)
- Support for mobile devices (I-phone etc.)
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Deluxe Program as low as $1.50/room/month
- Includes all of the BASIC's program features plus:
- Hold times limited to 2 minutes or less
- USA based Tier 2 engineers
- FREE table tents
- FREE ISP support and diagnosis
- FREE consultation on design and client satisfaction issues
- FREE CUSTOMIZED HTML landing pages
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PREMIUM Program custom designed for you
- Includes all of the BASIC's and DELUXE's features plus:
- FREE Deluxe Gateway
- 30% off all Load Balancing and Redundant failover systems
- FREE 4x6 Acrylic table tent stands
- FREE initial on-site service calls to inspect and replace any defective components and repair and areas of weak or no signal
- FREE dispatch of local repair technicians
- 100% PARTS AND LABOR REPAIR EXTENDED WARRANTY
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